Telehealth simply means a doctor or nurse practitioner visit on the phone or via video using a smartphone or computer. You will be able to talk with your provider from the comfort of your home, skilled nursing facility, retirement community or other locations just as you would in the doctor’s office. It is a great way to receive care while practicing social distancing.
Computer software can enable our providers and patients to connect in a telehealth visit. Some visits connect through a simple app download. Other platforms require no downloads and visits begin by clicking a link sent by email or text message. The practice will provide instructions about your telehealth visit when you schedule the appointment or when we call just prior to your visit to review instructions.
To be prepared for your visit please make sure we have your preferred contact information. Also, please have a list of your medications, as well as a record of your weight, your heart rate, and blood pressure. If you use a remote monitor for your pacemaker or defibrillator, please send us a transmission the morning of your visit. If you use Kardia or an Apple Watch, please email a rhythm strip for review at kardia@gacri.com.
Call our office at 478-755-1560 and ask if your appointment can be done by phone or video. Some appointments require a physical examination in order for the doctor to meet the standard of care and make fully informed decisions. But many appointments can be managed well through virtual interaction. These may include certain visits for:
Are telehealth visits covered by insurance?
Many insurance plans cover telehealth visits. Video visits are typically required, although some payers will cover visits by phone only. Check your plan coverage or ask when you make an appointment.
Can I have a telehealth visit with a doctor I’ve never seen before?
Telehealth visits through our medical group are for new and existing patients.
Can I have a telehealth visit with any physician in the group?
Many of our providers offer telehealth. Call (478) 755-1560 to confirm if virtual visits are available with your selected provider.
Staying home for your visit can cut down on commuting, travel in bad weather, childcare expenses, and missed work. In addition, telehealth can reduce your exposure to COVID 19.